Privacy policy

At WinguPlus (“Company”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based ERP services (“Service”).

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Account Information

  • Name, email address, phone number, company name, and billing details.

  • Login credentials and authentication data.

b. Usage Information

  • Log files, browser type, device information, IP address, and access times.

  • Feature usage statistics to improve the platform.

c. Customer Data

  • Any business data you upload, process, or manage through the ERP platform (e.g., employee data, transactions, customer information).

  • You remain the data controller of this information.

d. Payment Information

  • Processed securely via our third-party payment providers.

  • We do not store your full credit card details.

e. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance user experience and analyze usage patterns.
    (See our Cookie Policy for details.)

2. How We Use Your Information

We use your information to:

  • Provide and maintain our ERP services.

  • Process transactions and manage subscriptions.

  • Improve user experience and develop new features.

  • Respond to customer support requests.

  • Send important notifications and updates.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share your information in the following situations:

  • With service providers (e.g., hosting, payment processing, analytics) under strict confidentiality agreements.

  • With your consent or at your direction.

  • In a corporate transaction, such as a merger, sale, or acquisition.

  • As required by law, regulation, or legal process.

4. Data Retention

We retain your information as long as your account is active or as needed to provide you with our services. After account termination, we may retain data for a limited period for backup, legal, and compliance purposes.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including encryption, secure data centers, access controls, and regular security audits.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain types of processing.

  • Withdraw consent where processing is based on consent.

  • File a complaint with a data protection authority.

You can manage your data preferences or request changes by contacting us at [privacy@[yourcompany].com].

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place when transferring data internationally, including Standard Contractual Clauses where applicable.

8. Children’s Privacy

Our Service is intended for businesses and individuals over 18. We do not knowingly collect data from children under 13 (or under the age defined by your local law).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the Service. Continued use after changes means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

WinguPlus
Email: info@winguplus.com

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